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Why Are UK Property Sales Taking So Long? And What Actually Needs to Change...

  • Writer: Lee Churchyard
    Lee Churchyard
  • 5 days ago
  • 3 min read

If you’ve bought or sold a home in the UK recently, chances are you’ve asked the same question at some point: “Why is this taking so long?”


It’s a fair question. What should feel like an exciting, forward-moving process often turns into months of waiting, chasing and uncertainty. And whilst there’s no single culprit, the reality is this:


The UK conveyancing system is under serious strain and it’s showing.


📉 How Long Are Sales Taking in the UK?


Across the UK, the average time from sale agreed to completion now typically sits between 12–20 weeks and in many cases, it’s longer. In our local market here in Folkestone and the surrounding areas, we regularly see transactions pushing 16+ weeks, particularly where chains are involved.


That’s not just a minor delay, that’s a third of a year. And for buyers and sellers trying to plan moves, secure mortgage rates, or simply get on with life… it’s a real problem.


🧩 Why Is Conveyancing So Slow?


There isn’t one single reason, it’s a combination of systemic issues that have built up over time:

1. Outdated Processes: A large portion of the conveyancing process still relies on manual checks, slow local authority searches, and fragmented systems that don’t “talk” to each other efficiently.


2. Volume vs Capacity When the market is busy, conveyancers are often handling 100+ files at once. That inevitably leads to delays in communication and progress.


3. Chains (The Biggest Bottleneck) One slow solicitor, one delayed mortgage offer, or one issue in a survey can hold up an entire chain. And most UK transactions sit within a chain.


4. Communication Gaps Buyers, sellers, solicitors, brokers, and agents are all involved, but there’s no central system tying it all together. That leads to missed updates, duplicated work, and frustration.


5. Risk & Compliance Anti-money laundering checks, ID verification, and lender requirements are stricter than ever, and rightly so, but they add time when not handled efficiently.


🏡 The Reality: Agents Are Now Sales Progressors


Traditionally, once a sale was agreed, the estate agent’s role stepped back.

That’s no longer the case. In today’s market, agents have had to step into a full sales progression role, not because it’s “nice to have”… but because it’s absolutely essential.


At Match Estates, we see it as our responsibility to:

  • Chase all parties weekly (minimum)

  • Keep chains moving and aligned

  • Translate legal jargon into clear updates for our clients

  • Identify issues early before they become deal-breakers

  • Keep momentum when things inevitably stall


Without that hands-on approach, transactions simply drift and drift leads to fall-throughs.


⚠️ Why a “Hands-On” Agent Matters More Than Ever


Here’s the honest truth: Not all agents progress sales properly. Some list, agree a deal, and step back, leaving buyers and sellers to navigate the system alone. But in a market where transactions are slower and more complex than ever, that approach just doesn’t cut it.


A proactive agent can be the difference between:

  • A sale completing in 14 weeks vs 24 weeks

  • A chain holding together vs collapsing

  • A buyer staying committed vs pulling out

It’s not just about agreeing the deal, it’s about getting it over the line.


🏛️ Government “Speeding Things Up”, But Is It Enough?


There’s been plenty of talk recently around government plans to speed up the home buying and selling process, including digitisation, improved data sharing, and upfront information packs. All positive steps on paper.


But it raises some important questions:


  • Why are we still relying on systems that feel 20 years out of date?

  • Why isn’t there a centralised platform for all parties to track progress in real-time?

  • Why are local authority searches still such a major delay in 2026?

  • Why does so much key information only come to light after a sale is agreed?


Until those questions are properly addressed, we’re arguably just putting a plaster over a much bigger issue.


🤔 Why Do People Feel It’s Got Worse?


Speak to anyone who’s moved house 10–15 years ago, and they’ll often say: “It never used to take this long.” In many cases, they’re right.


So what’s changed?


  • More regulation

  • More compliance

  • Higher transaction volumes during peaks

  • Greater reliance on stretched conveyancing firms

  • And a system that hasn’t evolved at the same pace


The result? A process that feels slower, more stressful, and less predictable than ever before.


🔑 The Bottom Line


The UK property transaction process isn’t broken, but it is outdated and under pressure. Until meaningful reform happens, the best way to protect your move is simple:

Work with an agent who doesn’t just sell your home, but actively manages your sale all the way through. Because in this market, progression isn’t a “bonus”… It’s everything.


If you’re currently on the market, or thinking of moving and want an honest, proactive approach from start to finish, feel free to drop us a message. We’re always happy to help.


Lee Churchyard

Managing Director

 
 
 

1 Comment


steve
4 days ago

A really strong and honest assessment, Lee.

The biggest issue is not simply that property transactions are taking longer. It is that the process remains fragmented, with too many parties working across disconnected systems and too much important information arriving after the transaction has already started.

Your point about agents becoming sales progressors is exactly right. Agreeing the sale is only one part of the job. The real work is maintaining momentum, finding problems early, keeping people informed and preventing uncertainty from turning into a collapsed chain.

We see a similar challenge across the rental market. Tenants and operators increasingly expect a simple, transparent and digital journey, yet onboarding, referencing, deposits, payments, contracts and communication can still sit across multiple…

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